Aclara uniquely offers an enterprise approach to meter data management and analysis. Including the only proven-at-scale MDMS, a complete AMI/Meter Device Management capability, a rich set of internal, business applications that leverage the data to deliver benefits in areas ranging from Revenue Protection to Distribution Asset Analysis, and the industry’s leading customer presentment and analytics capability that helps customers understand their usage and options.. Aclara Software has an outstanding record of on-time, on-budget implementation. Aclara Software offers traditional client-hosted solutions as well as Software as a Service (SaaS) options that leverage our world class data center, simplifying implementation and reducing up-front costs.
Aclara Software solutions cover the following areas:
AMI and Meter Management Solutions
Aclara’ enterprise-wide approach begins with a set of applications that deliver the basic infrastructure necessary to manage AMI and meter data AND assets.
- The Aclara MDMS (Meter Vision®) is a proven at scale meter data management system with a flexible data structure, that supports change as market conditions evolve and powerful processing capabilities in support of VEE and billing.
- Aclara’s AMI Device Management application (formerly AMS 2000®) is an enterprise AMI and meter records system that provides total cradle to grave visibility of all assets, maintains all device associations, directly supports regulatory testing requirements, and is designed to help manage AMI deployments.
Revenue Management Solutions (based on the Energy Vision® platform)
Aclara provides a range of applications that supplement a CIS to support various aspects of Revenue Management:
- Aclara Complex Billing (formerly Bill Vision®)
A complete solution for wholesale and retail complex billing, with a flexible billing engine capable of handling highly complex pricing structures built on an easy-to-use, graphically driven rate designer.
- Aclara Revenue Assurance (formerly Revenue Vision™)
Delivers the ability to mine large quantities of data to identify mter problems, theft, and other loss of revenue situations.
- Aclara Load Research & Forecasting (formerly Load Vision®)
Delivers highly accurate load forecasting leveraging a powerful load profiling and aggregation engine, along with accurate unbilled revenue recognition.
- Aclara Settlement (formerly Load Vision®)
Leveraging the same powerful profiling and aggregation capabilities to support load and capacity settlement at the wholesale and retail levels.
Distribution Analysis Solutions based on the Energy Vision® platform)
- Aclara Distribution Asset Analysis (formerly Wire Vision®)
Effectively combines customer and GIS data to forecast and monitor load at any point on the network, helping improve circuit utilization, increase reliability, and reduce costs.
Customer Care Solutions
Aclara’s Customer Care solutions (based on the ENERGYprism® platform) go well beyond simple presentment, delivering unique content and analytics that improve the effectiveness of customer care and billing, enhances customer energy management and increases customer satisfaction by helping customers better understand and manage their bills:
- Aclara Bill Analysis(formerly Bill Prism®)
Creates a more satisfying customer billing experience, and a more effective way to address the most common customer inquiries with effective customer self-service and call center applications.
- Aclara Load & Rates Analysis
Delivers not only AMI and other usage data, but tools that can be used to make sense of the data, including a Bill-to-Date capability, customer alerts, and rates analysis that leverages interval data and integrates the impact of efficiency and load shifting actions.
- Aclara Program Promotion
Targets and enrolls customers in the appropriate billing, payment, rates, and other programs.
- Aclara Customer Moves Center
A complete self-service moving portal for customers.
Efficiency and Demand Management Solutions
Aclara applications have been demonstrated to help reduce energy use and peak demand.
- Aclara Energy Analysis (formerly The Energy Centers)
Provide customers with better control over their energy use and costs, along with a window into their carbon footprint (formerly theThe Energy Centers).
- Aclara Demand-Response
Manages full life-cycle of customer interaction for a demand-response program, from enrollment to alerts to analysis to direct control.