Aclara Client Testimonials

We’re Leading the Industry in These Areas, and People Are Trying to Keep Up with Us – and the Vendor Community is Trying to Catch Up to Aclara.

Mike Godorov, Manager of AMR Operations at PPL Electric Utilities, describes how PPL is leading the industry in AMI by applying the AMI data with billing data, weather data and information from substations into one efficient package. To find theft quicker, bill larger customers more effectively, and execute distribution planning a lot more effectively.

Aclara's Willingness to Develop New Concepts and Ideas Shows "Courage" and "Imagination"

David M. Hughes, P.E., Infrastructure Engineer, Innovation and Environmental Stewardship at American Water, describes his experiences with deploying Aclara Acoustic Monitoring.

Aclara & PPL Working Hand-in Hand in "…an incredibly successful venture"

Robert M. Geneczko, Vice President, Customer Services at PPL Electric Utilities, discusses how Aclara applications at PPL Electric Utilities help PPL and its customers succeed.

Aclara Customer Care Applications Help PPL Electric Utilities Maintain Superior Customer Satisfaction

Robert M. Geneczko, Vice President, Customer Services at PPL Electric Utilities, discusses how Aclara Customer Care applications will help PPL Electric Utilities maintain its high level of customer satisfaction when rate caps come off on January 1, 2010.

Aclara AMI Applications "an Integral Part of the Business" at PPL

Robert M. Geneczko, Vice President, Customer Services at PPL Electric Utilities, discusses how Aclara AMI applications deliver significant benefit to the company and have become an integral part of the business.

We get commitment "Right from the top"

Robert M. Geneczko, Vice President, Customer Services at PPL Electric Utilities, discusses how Aclara has a team approach that backs up every application from the Aclara CEO to every Aclara employee, "they understand that their success is dependent upon our success."

"We’ve Realized So Many More Benefits from Our TWACS® Technology System… And Continue to Realize the Benefits."

Marsha A. Rutherford, AMR System Administrator at Rappahannock Electric Cooperative, discusses TWACS® Technology at Rappahannock Electric Cooperative continues to grow in importance to the utility.

Working with Aclara, with All Our AMI Needs Under One Roof, Is Really Good for Us.

Mike Godorov, Manager of AMR Operations at PPL Electric Utilities, describes the benefit of working with one company for all its AMI needs.

"1.4 Million Meters – You Can Do it, it is scalable, it is possible and there are so many more benefits beyond meter reading."

Michele Pierzga, Business Consultant MDM Project at PPL and Kim Golden, Supervisor of Information Solutions at PPL Electric Utilities, both frequent industry conference presenters, discuss how utility industry colleagues react in amazement to the amount of data being managed at PPL.

Aclara Applications at PG&E Help Customers Make Smart Energy Decisions.

Steve Knaebel, Technology Lead, Smart Meter Program at PG&E, discusses how the Aclara Applications help customers manage their usage more effectively.