Aclara Product Overviews

Aclara™ DRU (Demand Response Unit)

Edward Kobeszka, Senior Product Marketing Manager at Aclara, discusses how the Aclara™ DRU (Demand Response Unit) reduces peak-power costs without impacting customer service when energy demand is high.

Aclara's AMI Device Management Solution

David Bonnett, Vice President, Aclara Product Management, discusses how utilities must be able to manage and track metering devices and their configurations during and after AMI deployments – all while complying with regulatory requirements. Aclara’s AMI Device Management solution provides you the tools to manage the immense tasks of tracking meters and associated devices form cradle-to-grave, managing device testing processes and complying with regulatory requirements.

Aclara’s Customer Care Solutions

David Bonnett, Vice President, Aclara Product Management, discusses how Aclara has created a unique customer care solution for energy and water utilities. It is special in the way it makes use of the wealth of data available from a utility’s customer information and advanced metering systems. Aclara’s solution enriches the utility’s own data through advanced analytics that address the customer’s usage and load shape as well as doing rate and billing computations. The results for many utilities have been lower customer service costs and increased customer satisfaction.

Aclara’s Meter Data Management Solution

Jackie Lemmerhirt, Director, Aclara Product Management, discusses how the concept of an MDMS has evolved significantly over the past several years as utilities have begun to understand the critical role an MDMS must play in unlocking the power inherent in the huge amounts of data generated by an AMI system – data that is essentially useless unless it can be processed, stored, and applied to address and enhance key business processes. If managed properly, the availability of AMI data can generate significant benefits and enhance a range of processes, including not only internal-facing applications.

Aclara STAR® ZoneScan

Laura Wainwright, Aclara Product Marketing Manager, discusses the Aclara STAR® ZoneScan -- the industry’s only remotely correlated leak detection system. With Aclara STAR ZoneScan, water utilities can identify small leaks before they become major problems. The Aclara STAR ZoneScan is unique in that it not only remotely identifies a leak…but pinpoints its location so repair can be quickly made…and it does it all automatically…a true hands off approach to leak detection. Star ZoneScan units install permanently or temporarily on the water mains, valves, and at fire hydrants.

Aclara Substation Communications Equipment

Dave Steidtmann, Product Marketing Manager for Aclara discusses the SCE, or Substation Communications Equipment. This control unit connects upstream to utility software using almost any standard communications technology available, and downstream to meters using the TWACS® technology network signal on the existing power lines. The substation communications equipment prioritizes and transmits outgoing messages from the utility - such as requests for meter-reads, load control commands and status information.

TWACS® technology Capacitor Switching Transponder (CST)

Edward Kobeszka, Senior Product Marketing Manager at Aclara, discusses how the TWACS® technology Capacitor Switching Transponder – the CST – helps utilities save time and money by eliminating the need to send people out to check on capacitor-bank operation – reducing costly on-site maintenance. The CST trims costs by eliminating manual switching and mitigates losses that are caused by reactive power flow. In addition, using the CST for power management can help utilities avoid power-purchase penalties.