September 09, 2011

550 KB SMART DATA: THE FOUNDATION OF THE SMART GRID

SMART DATA: THE FOUNDATION OF THE SMART GRID

September 20, 2010

Consumers who use Aclara’s energy analysis modify their behavior and reduce their energy consumption.

Independent research performed by Opinion Dynamics Corporation has proven that the Aclara Software® online energy analysis motivates consumers to take action to cut energy use. Average annual savings were in a range to 4.3%.

July 20, 2010

PPL Electric Utilities improves first call resolution, web site traffic and customer satisfaction

PPL EU reinforces it relationship with its customers as trusted energy advisor by providing customers with new services and options to better manage their energy costs.

May 17, 2010

Avista Saves $400,000 with Web Site Upgrades

Adding transactional capabilities to the company web site allowed Avista to divert 10 percent of calls from the call center to online self-help tools, saving nearly $400,000 annually. Today, an estimated 133,000 calls per year are resolved online.

May 3, 2010

Leesburg, VA Improves Efficiency and Reduces Unaccounted-for Water

Fixed-network metering has helped Leesburg reduce unaccounted-for water from 15 percent to seven percent. The system provides daily data that allows the town to identify service-line breaks as well as intermittent usage spikes.