Case Studies

The Aclara STAR Network, Aclara TWACS Technology, and Aclara Software provide innovative products and services for hundreds of utility and energy companies around the country and the world.

November 12, 2013

63Kb Aclara’s Demand Response and Outage Management System Reduces Costs for Bluestem Electric Cooperative

Bluestem Electric Cooperative in northeastern Kansas uses Aclara TWACS with load control and power reliability applications to lower power demand during peak hours, obtain accurate meter reads, and identify outages without dispatching crews.

September 27, 2013

92 Kb Rural Michigan Co-Op Reaches the Few and Far Between With Hybrid AMI System

Great Lakes Energy is Michigan’s largest member-owned electric utility. To read meters in its far-flung service territory, GLE employs the TWACS power-line communications system supplemented by the Aclara Metrum Cellular solution.

August 14, 2013

351Kb STAR Network System Stands Up to Hurricane Sandy

In 2009, DEP installed Aclara’s STAR Network technology. When Hurricane Sandy struck in October 2012, the system's extraordinary performance provided vital information to residents and other city agencies.

July 18, 2013

134 Kb Nebraska Power District Enjoys Data Visibility with TWACS Technology

The up-to-date information provided by Aclara’s TWACS AMI system and its related software has allowed Cuming County to better address customer concerns.

June 4, 2013

346 Kb Oregon City Finds Improved Customer Service with STAR Network

The city of Redmond is able to stay in line with its water conservation management objectives and has also experienced a cost savings by curbing water loss through early leak detection.

September 09, 2011



September 20, 2010

Consumers who use Aclara’s energy analysis modify their behavior and reduce their energy consumption.

Independent research performed by Opinion Dynamics Corporation has proven that the Aclara Software® online energy analysis motivates consumers to take action to cut energy use. Average annual savings were in a range to 4.3%.

July 20, 2010

PPL Electric Utilities improves first call resolution, web site traffic and customer satisfaction

PPL EU reinforces it relationship with its customers as trusted energy advisor by providing customers with new services and options to better manage their energy costs.

May 17, 2010

Avista Saves $400,000 with Web Site Upgrades

Adding transactional capabilities to the company web site allowed Avista to divert 10 percent of calls from the call center to online self-help tools, saving nearly $400,000 annually. Today, an estimated 133,000 calls per year are resolved online.

May 3, 2010

Leesburg, VA Improves Efficiency and Reduces Unaccounted-for Water

Fixed-network metering has helped Leesburg reduce unaccounted-for water from 15 percent to seven percent. The system provides daily data that allows the town to identify service-line breaks as well as intermittent usage spikes.