The World Bank has suggested the annual global value of non-revenue water -- water produced and lost by utilities -- is close to $14 billion. Many utilities, including Aclara customer San Francisco, are battling the problem with smart meters.
August 15, 2013 – Remote Site and Equipment Magazine
Rural Michigan Co-Op Reaches the Few and Far Between With Hybrid AMI System
Great Lakes Energy supplements PLC with cellular metering to manage interval data from remote industrial sites and substations
Aclara TWACS system provides a reliable mechanism for reading hourly data from more than 99 percent of all meters system wide. Increased data improves outage management for faster restoration after heavy storms. Larger C&I customers employ Aclara Metrum Cellular to replace dial-up connections.
New York City installed the Aclara advanced metering infrastructure (AMI) system to reduce estimated reads, improve billing accuracy, and and encourage conservation.
Most water utilities implement AMI to collect the data necessary to improve billing. Yet, while improved billing alone may provide the basic justification for fixed-network AMI, once a fixed-network AMI system is in place, utilities find that the AMI data collected can be used for much more than billing. What’s more, the network infrastructure of an AMI system supports additional devices that provide even more insight into the water system.
The MDMS system had to be developed largely from the ground up in conjunction with Aclara. This is a critical system for tying everything together, including the smart grid platform and existing utility systems. It is the key point for connection to the Web portal. It also will include advanced meter theft analytics.
Aclara Vice-President of Business Development Andy Zetlan discusses the revolutionary developments that mobile applications have on consumer engagement with utilities.
Aclara Vice-President of Business Development Andy Zetlan discusses with other industry experts the revolutionary developments that are driving consumer engagement strategies at utilities.
“If you build it, they will come” has proven a risky strategy for some smart grid projects. One of California’s largest investor-owned utilities faced the opposite challenge—customers whose behaviors necessitated a smarter grid. Customer involvement in and support for smart grid plans is a major reason SDG&E’s smart grid efforts continue to garner accolades, including the 2012 POWER Smart Grid Award.
Dave Steidtmann explains how Aclara’s fixed network AMI solution saves water, saves money, and improves customer service.
June 6, 2012 – Waterefficiency.net
21st Century Technology
Innovation Transforms Leak Detection
Aclara's STAR(r) ZoneScan leak detection system is featured in this article, with Product Manager Dean Slejko getting the lead-off quote.
Consumer engagement meets leak detection in this article about how Aclara can help water utilities get the most value out of AMI.
June 1, 2012 – Metering International
A Tale of Two Utilities
The cities of Ann Arbor, Michigan and Washington D.C. couldn’t be more different in terms of location, population and ambiance.
The cities of Ann Arbor, Michigan and Washington D.C. couldn’t be more different in terms of location, population
and ambiance, but have improved billing and customer service with the STAR Network AMI system.
A cooperative in northern Vermont serving a largely rural area has proven that even small utilities can achieve great smart grid results by planning wisely. For improving service to its members by developing a grid modernization strategy before “smart grid” was a buzz phrase, Vermont Electric Cooperative (an Aclara TWACS customer) is the winner of the first POWER Smart Grid Award.
The STAR® Network provides the data New York City needs to track how much water every customer uses – and inform them when the numbers spike from a possible leak.
United Illuminating's online system helps customers understand energy use and make informed usage decisions. The utility implemented specialized software from Aclara to help customers understand energy use, lower their electric bills, accommodate time-of-day rates and reduce call-center volume.
After three years, Kansas City is nearing completion a massive project to install automatic water meters, equipped with STAR Network MTUs, to about 165,000 customers.
The new meter program will allow a move from 60-day billing to 30-day billing next month and should enable customers to track their daily water use and leaks.
April 1, 2010 – Strategies AESP Newsletter (Association of Energy Services Professionals)
Empowering customers with AMI data can drive energy efficiency
How we present the data makes a difference.
Karen Flathers, General Manager of Aclara Software Inc., is featured in the April 2010 AESP monthly newsletter, "Strategies." The article, "Empowering customers with AMI data can drive energy efficiency," marks the 40th anniversary of Earth Day with a look at how AMI is delivering better information to both customers and utilities to improve customer service and utility operations.
Wi-Fi for the home energy network? So far, the world of the energy-sensing and controlling home area network (HAN) has been dominated by ZigBee, the low-power wireless technology that is being included in many of the smart meters now being deployed in North America. But there’s a growing number of home energy devices looking to good old Wi-Fi to get the networking job done, and smart meter maker Aclara joined that group this week.
The division of Esco Technologies said it was working with Intwine Connect to deliver a Wi-Fi home area network to utilities. The Wi-Fi Alliance said last week that it would work with the ZigBee Alliance on a new version of its smart energy profile, indicating a path for Wi-Fi networks to mash up with evolving smart grid standards.
Florida Power and Light’s voluntary load-management program, On-Call®, which allows the utility to turn residential customers' appliances off when needed to reduce load in exchange for a bill credit, employs Aclara’s TWACS technology demand-response solution.
July/August 2009 – Water Utility Infrastructure Management
Accurate Meter Reads are Just One of Many Merits
Avant Marketing Group in Olivette secured $25.2 million in stimulus funds for two of its clients and and ESCO Technology’s Aclara unit expects to indirectly benefit from some of its clients sharing the funding.